When we started to look at solar for an option, I called a few companies to get quotes. When I found Solar Five, I was impressed with their outstanding customer service. They were also local which was great. Many other companies gave me estimates over the phone and I felt they were pressuring me into signing a contract with the first call. With Solar Five, they spent the time to help me understand the options and walked me through the entire process. Their estimates were very similar to the other companies, but with a personal touch. They gathered all the information we needed to inform our decision, thoroughly reviewed our options in person, and created multiple different models of financing with predictions of the timing to return on the investment. The process for installation was smooth, quick, and well coordinated.
They took care of all the incentives and documentation and since we have turned it on, they have checked in with us multiple times to make sure we have been satisfied. We had a local transformer blow out from a power outage which cause a problem with our solar. They came to fix it the day I called. They have excellent customer support when I have called with questions about the system. They also provide online and mobile software that allows us to track our production throughout the day. It even shows each individual solar panel through the day and how much it is producing. The kids love to check it out to see how much energy we are producing. We have been up and running since March and the production has been spot on. For all these reasons, I would highly recommend Solar Five to anyone thinking about going solar.
"I WOULD HIGHLY RECOMMEND SOLAR FIVE"
“THEY DID EVERYTHING FOR US”
Solar Five was totally professional throughout the entire process. They did everything for us and made it easy to start and finish the process. We’ve been up and running now for a year and it is perfect. I haven’t paid an electric bill in 5 months and we’ve paid back close to 35% of the total price in 12 months. Owning was the right choice.
“CUSTOMER SERVICE WAS VERY GOOD”
I was looking to lower my rates and a friend told me about Solar Five. Enrolling was fairly easy but it took longer than I expected, from the time I first met with the person till the time it got done. Other than that, everything went well. Customer service was very good.
"EVERYTHING WENT AS PROMISED"
I decided to look into solar energy services because of the opportunity to lower my utility bill and I’m very satisfied that I did. Enrolling with Solar Five was pretty easy. There was no upfront cost and everything went as promised. Any questions I’ve had were answered and the sales rep put everything together. Now the system is up and running and performing very well. A couple of years ago I was skeptical and ignorant about it and didn’t know a lot of the details. Now, I would recommend solar power. I have actually been talking to other people about it and they don’t realize the savings in the current. In fact, maybe in a couple of years we might try to get some batteries installed to start saving solar power. Probably, I can pay for the system. The next step would be to try to go totally independent.
“IT WORKED OUT GREAT”
A Solar Five rep came to my house and introduced us to the program. He kept us informed and updated on things. We decided to look into solar energy services because of the tax credit. The installer’s very professional and did a great job on the solar system. It looked like probably one of the best that I had seen. Moreover, most of the time we get in when contacting customer service. I was contacted by Adam in their customer service, so there was follow through. When I have questions, I’d call him. He calls me back and gives me the answer. If he doesn’t have it, he will find me the answer and it worked out great.
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